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Privacy Policy

In the course of its retail sales and providing services to its customers Becker Shoes ("Becker Shoes") collects personal information about its customers, its employees and others. This information may be used for contact purposes, for human resources purposes and to communicate with our customers and suppliers respecting customer issues and the products that we provide. Becker Shoes recognizes the importance of protecting the personal information that it holds. This policy outlines the framework of Becker Shoes' policies and procedures regarding its collection, use, retention and disclosure of personal information in respect of its customers and others. Our privacy principles only apply to personal information about identifiable individuals. Why does Becker Shoes Collect Personal Information? Becker Shoes collects personal information in order that it may provide services and products to its customers. In addition, we produce newsletters, papers and other publications and hold seminars concerning our services and product developments. How do we collect your Personal Information? Becker Shoes only collects personal information by lawful means. Whenever possible, we collect personal information about customers and other individuals directly from those. Sometimes we may obtain information about you from other service providers to you.

How do we Use your Information?

Becker Shoes may use your personal information for the following purposes:

  • to provide retail services
  • for billing, record-keeping and other customer contact and service matters
  • for audit and record-keeping purposes
  • for account collection purposes
  • to manage and develop its business and operations
  • to learn about the needs of current and potential customers, to develop or offer services and products tailored to those needs and to communicate with those customers regarding current and future products and services
  • to follow up customer suggestions
  • to deal with product issues

Disclosure of your Personal Information

Becker Shoes will only disclose your personal information for purposes related to its providing of services to you, or with your express consent, or if required by authorized law. 

Consent

We may obtain your consent to our collection, use and disclosure of your information either expressly, for stated purposes (by completing one of our customer information forms), or impliedly when the purposes are not stated expressly but are indicated by you utilizing our services and the relevant circumstances follow logically from other expressly stated purposes.

Cookies

We use cookies to collect anonymous behavioral data from this website. Cookie data may be transmitted to the following services: Google Analytics (Remarketing, Demographics and Interest Reporting), Google Display Network Impression Reporting, and other integrated services that require Google Analytics to collect data. The data is utilized in order to better market and advertise to our customers, as well as to define and offer products that our customers are truly interested in. We do not merge personally identifiable information with non-personally identifiable information collected through any Google advertising product or feature unless we have the user's prior affirmative (i.e., opt-in) consent. Visitors can opt-out of the Google Analytics Advertising Features we use here: https://support.google.com/ads/answer/2662922?hl=en 

Updating your Information

Since we use your personal information to provide services to you, it is important that the information be accurate and up-to-date. If any of your information changes, please inform us so that we can make any necessary changes.

Is my Personal Information Secure?

Becker Shoes uses appropriate security measures to protect against loss, theft, unauthorized access, disclosure, use or modification of personal information. Such measures will vary depending on the sensitivity, amount, format, nature and storage of personal information and will involve, as applicable, physical, organizational and electronic security measures, including premises security and restricted access to personal information, technological safeguards including security software and firewalls to prevent unauthrouzed computer access, and password and security policies. In communicating with us, you should be aware that email is not a fully secure medium.

Access to your Personal Information

We will respond promptly to any request for access to your personal information. There will be no cost for reasonable requests to such access, unless you request copies of records or your request involves significant retrievel costs. We will advise you of the cost, if any, prior to the retrieval of such records or information. Becker Shoes will not respond to requests for access to personal information that are frivolous or repetitious. In certain circumstances, we may be unable to provide access to some or all of the personal information that we hold about you. Such circumstances include those in which the personal information cannot be separated from the records of others, cannot be disclosed for reasons of personal secuity or commercial confidentiality. 

Correcting Errors

If we hold information about you and you advise us that it is not accurate, complete and up-to-date, we will take appropriate steps to correct it.

Changes to our Privacy Policy

As part of our regular review of all of our policies and procedures, we may change our privacy policy from time to time.

Website

Our website may contain links to other sites, which are not governed by our privacy policy. on our website, as with most other commercial websites, we may monitor traffic patterns, site usage and related site information in order to optimize our web services. We may provide aggregated information to third parties, but these statistics do not include any identifiable personal information.

 

SMS

We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.

Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.

Questions, Concerns, Requests for Access

If you have any questions or concerns, wish to access your personal information or wish to change your preferences regarding our use of your information please contact us: Sharlene Lanktree via email: (sharlene@beckershoes.com)

 

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